1. Introduction
Welcome to www.luckyhome.pk. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
2. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: This includes your name, email address, billing address, shipping address, phone number, and payment details.
- Account Information: If you create an account with us, we may collect your username, password, and order history.
- Transaction Information: Information related to your purchases, such as items purchased, order date, and total amount spent.
- Technical Information: This includes your IP address, browser type, operating system, and other technical details related to your device and interaction with our website.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your shopping experience and collect information about your browsing behavior.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal and transaction information to process your orders, deliver products, and provide customer support.
- To Improve Our Website: We use technical and tracking data to analyze website performance, optimize user experience, and enhance our services.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
- Compliance and Legal Obligations: We may use your information to comply with legal requirements and enforce our terms of service.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to keep your information secure and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations.
5. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request corrections to any inaccuracies in your personal information.
- Delete Your Information: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. The latest version will always be available on our website, and the effective date will be updated accordingly.